VIP Program - How It Actually Works
Roletto does not publish a tiered loyalty table with named levels and automatic progression. VIP status is assigned individually based on your activity analysis. Once identified as a VIP player, you receive a personal account manager with elevated assistance authority.
The tangible benefit most VIP players notice is the increased withdrawal limit: standard monthly cap is 15 000 EUR; VIP players can withdraw up to 30 000 EUR per month. Other perks (custom offers, faster processing) are communicated through the personal manager rather than displayed on a public page.
Wagering Rules - What Counts and What Does Not
The 40x wagering requirement on casino bonuses means: if you deposit 100 EUR and receive a 100 EUR bonus, you need to wager (100 + 100) x 40 = 8 000 EUR in eligible bets before withdrawing bonus-derived winnings.
Not all games contribute equally. Slot contributions are typically 100%, but certain game types (table games, live dealer, crash games listed as excluded) may contribute at a reduced rate or not at all. Roletto's bonus terms specify which mini-games are excluded from wagering contribution: Dice, Plinko, Icefield, Teleport, Wheel, Blackjack, HiLo, Chicken Cross, Thimbles, Raccoon, Catchup, Croco Dino and Frog are outside separate promotional wagering contribution.
The maximum stake per spin while a casino bonus is active is 5 USD. Bets above this threshold during an active bonus may result in the bonus being voided.
Bonus Expiry and What Happens If Time Runs Out
All casino bonuses expire 30 days after activation. If you have not completed the wagering requirement within this window, the bonus and any associated winnings are removed. The deposit itself is not affected - only the bonus portion is forfeited.
Free spins expire in 72 hours. This is a short window - if you receive free spins as part of a deposit bonus, use them within three days or lose them.
KYC verification is required before any withdrawal. Players who have not submitted identity documents and proof of address cannot withdraw bonus winnings regardless of wagering status. Verification typically takes 24 to 48 hours.